Frequently Asked Questions
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FAQ
How do I become a member?
I’ve lost my membership card. What do I do?
I think I'm a Rileys member, but your website doesn't recognise my details.
Can I renew my membership online?
Can I use my membership card in any Rileys?
Do I have to be a member to play at Rileys?
Do I need to bring ID to join Rileys?
How do I get my membership card?
Can you send me a new membership card?
How much does it cost to Join Rileys?
I changed address or some other personal detail, such as my email address; do I need to let you know?
Should I book in advance?
How many tables can I book at the same time?
I booked a specific table, but on arrival was moved to a different table. Why?
I booked a table but now I can’t play on the requested date. Can I change the date and time of play?
I was not able to play. Can I request a refund?
Do Rileys have any job vacancies?
Are there any rules regarding age restrictions of juniors at Rileys?
Does the cost of play include cue hire?
How much does it cost to play at Rileys?
Can I hire the club for an event?
Do you cater to Parties and Group events?
Do you have a dress code?
Why do I have to become a member of Rileys?